Terms of service
TERMS OF SERVICE
Last updated: May 20, 2026
1. GENERAL INFORMATION
Welcome to PICCOLLE1.
By accessing, browsing, or making a purchase through our website, you agree to be bound by these Terms of Service, as well as our Privacy Policy and Return & Refund Policy.
PICCOLLE1 operates this online store through the Shopify platform, which provides the technological infrastructure necessary to offer our products and services securely.
If you do not agree with these terms, we recommend that you do not use this website or make purchases through it.
2. ELIGIBILITY
By using this website, you represent that you are at least 18 years old or have the authorization of your parent or legal guardian.
The products sold by PICCOLLE1 are primarily intended for personal use and as gifts.
Products may not be purchased for resale, commercial distribution, or any fraudulent activity without prior authorization.
3. PRODUCTS AND AVAILABILITY
We make every effort to display our products as accurately as possible.
However, colors, dimensions, finishes, packaging, and other details may vary slightly due to screen settings, photographic lighting, or manufacturing processes.
Images used on the website are for illustrative purposes, and we strive to ensure that they represent our products as accurately as possible.
We reserve the right to modify, update, or discontinue any product without prior notice.
Availability will depend on the inventory available at any given time.
4. ORDERS AND PAYMENTS
When placing an order, you confirm that all information provided is accurate, complete, and up to date.
We reserve the right to reject, cancel, or limit any order when there are indications of fraud, unauthorized use of payment methods, pricing errors, availability issues, or any other circumstance that may represent a risk to PICCOLLE1.
An order will be considered accepted once payment has been successfully processed and the customer has received the corresponding confirmation.
5. SHIPPING AND DELIVERY
We ship to the destinations indicated and available during the checkout process.
Published delivery times are estimates and may vary due to circumstances beyond our control, including logistical delays, customs procedures, weather conditions, strikes, public holidays, or force majeure events.
PICCOLLE1 will not be responsible for delays caused by shipping companies, customs authorities, or other third parties involved in the shipping process.
For more detailed information, please refer to our Shipping Policy.
6. PRODUCT USE AND CARE
Products sold by PICCOLLE1, especially jewelry and preserved roses, should be handled and maintained according to the recommendations provided on the product page or included with the order.
To properly maintain jewelry, we recommend avoiding prolonged contact with water, perfumes, creams, chemicals, and other substances that may affect its finish.
For preserved roses, we recommend keeping them away from moisture, water, direct sunlight, and sources of heat.
The customer is responsible for any damage caused by improper use, handling, or storage.
7. INTELLECTUAL PROPERTY
All content available on this website, including text, photographs, images, logos, designs, graphics, videos, promotional materials, and any other content, is owned by PICCOLLE1 or its respective rights holders and is protected by applicable intellectual property laws.
Reproduction, distribution, modification, copying, or commercial use of such content without prior written authorization is prohibited.
8. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, PICCOLLE1 shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or products purchased through it.
Nothing in these terms shall limit any rights granted to consumers under mandatory applicable laws.
9. FORCE MAJEURE
We shall not be responsible for delays or failures to perform caused by circumstances beyond our reasonable control, including, but not limited to:
- Natural disasters.
- Pandemics.
- Armed conflicts.
- Government restrictions.
- Customs procedures.
- Logistical issues.
- Strikes.
- Supplier failures.
- Service interruptions.
- Any other force majeure event.
10. FRAUD AND CHARGEBACKS
We reserve the right to investigate any suspicious order and cancel transactions when there are reasonable grounds to believe that fraud may be involved.
The submission of fraudulent claims, unjustified chargebacks, or any attempt to obtain an improper benefit may result in appropriate legal and administrative action.
11. MODIFICATIONS
We may update these Terms of Service at any time.
Changes will become effective from the time they are published on this page.
We recommend reviewing this section periodically to stay informed about any updates.
12. GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws in force in Spain.
Consumers residing in other countries will retain any mandatory rights granted to them under the applicable laws of their country of residence.
Before initiating any legal proceedings, both parties will attempt to resolve any dispute amicably whenever possible.
13. CONTACT
If you have any questions regarding these Terms of Service, you can contact us at: